Tips from the Top - March 2016
Life Isn’t Always Funny
Maybe it should be! Finding humor in everyday things is a gift. Don’t you love it when you are around someone whose dry wit seems to make your immediate problems disappear, at least for the short term? Our very serious world can be depressing and overwhelming, which is why I like to get my negative news from Stephen Colbert and my positive news from Sunday Morning on CBS…Read more
Are You a Sales Hunter or a Sales Trapper?
Salesperson ranks will always include Hunters, but the most productive salespeople are likely to be the Trappers…Read more
Learning to Let It Go
I recently hired a new service tech and promoted an existing one to the manager position, which replaced me in that role. The new tech is working out great and, equally important, the new service manager is doing a terrific job.
The impact upon me has been significant. Having a service manager in place has taken a lot of stress off me and enabled me to focus more strategically on the business. I can even take more vacation time!
Practice Makes Perfect
When alerting your client base to new information in your industry that requires a more hands-on approach (presentations or training, for example), it may be best to perfect your approach with a smaller, friendlier client environment first. Use the experience to hone your skills for larger groups. You may also learn what questions or concerns your clients have to prepare you for all types of questions that you may receive later.
Tsheets for Mobile Time Tracking
For all your employee time tracking needs, TSheets is a worthy travel companion. With the simple touch of a button and easy-to-use graphical interface, employees can easily clock in, clock out, change tasks, and track GPS coordinates in real time. Online or offline, they’ve got your time sheet covered.
Be an Informed Buyer
When considering an acquisition, we must think about the temptation to buy items in the "bargain bin" at the store.
If a company is suddenly on the market and looks like a great fit, we should ask ourselves a few questions. If this company was not "on sale this month only," would we be interested? Is it the company, location, or clientele we would look for under normal conditions?
We should ask ourselves tough questions like this before we exhaust too many resources in discovery, due diligence, and negotiation.